Position: Community Services Specialist
Reports To:
Location/Department:
Qualifications: Bilingual (English/Spanish), High School Diploma/GED, prior clerical/office experience, customer service experience/working in community based service environment a plus.
Responsibilities: To provide customer services regarding appointments, procedures and general questions. Answers phone calls; greets and directs clients. Performs general clerical duties, intake and assessment, referrals, monitoring and recordkeeping. Responsible for implementing a collaborative process that engages the customer in defined activities and identifies resources to support customers in their transition toward self-reliance.
Application Deadline:
Description:
To provide customer services regarding appointments, procedures and general questions. Answers phone calls; greets and directs clients. Performs general clerical duties, intake and assessment, referrals, monitoring and recordkeeping. Responsible for implementing a collaborative process that engages the customer in defined activities and identifies resources to support customers in their transition toward self-reliance.